Introduction
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Overview of the course
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Importance of mastering business English skills (3:16)
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General Business English (3:12)
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Numbers and times for Business English (4:09)
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A number activity for Business English (2:11)
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Ordering food at a restaurant (1:14)
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Having a Business Lunch-Dinner with a Client (2:19)
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Asking About a Historic Building (1:28)
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Connecting with Someone About Their Culture (1:26)
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Persuading Others to See the Value in Your Idea (2:59)
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Asking for recommendations in Business English (2:51)
CONFUSING WORDS
SET UP A 1:1 PRIVATE CLASS WITH TRICIA
LOOKING FOR A JOB OR CHANGING YOUR JOB
CUSTOMER SERVICE
Different telephone situations in English
Expressions about personal and professional advancement
Starting a new job
Mini Explanations for expressions in Business English
Grammar Corner
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Zero Conditional (4:57)
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Direct and Indirect questions (2:37)
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The present simple in professional contexts (10:31)
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What is the Passive Voice? (2:02)
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The Passive Voice (4:49)
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How to ask a question (3:46)
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Asking Questions for Different Professional Situations (7:59)
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Too, also, either (3:29)
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Business English and the Third Conditional (2:39)
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Present perfect vs. Past perfect in a business setting (3:56)
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Reflexive pronouns in Business English (3:34)
Business English Curriculum: Essential Topics and Skills
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Basic business terminology (5:12)
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Formal vs. informal language in business (5:08)
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Writing and speaking in a professional tone (5:34)
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Common business communication scenarios (e.g., meetings, emails) (7:47)
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Discussing Business Projects (1:02)
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Attending a business meeting (4:39)
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Office Supplies (5:40)
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Attending a board meeting (2:49)
MANAGERS, TEAM LEADERS, BUSINESS PROFESSIONALS
WORKPLACE BEHAVIOR
REGULATORY REPORTING
THE AUTOMOTIVE INDUSTRY
WORKING WITH SUPPLIERS
ENTREPRENEURS / EXECUTIVE ASSISTANT / SECRETARY / RECEPTIONIST
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Calendar Management – Scheduling Meetings, Appointments, and Events (3:44)
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Handling Incoming and Outgoing Emails, Prioritizing Communications, Drafting Email Responses, Managing Phone Calls (4:37)
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Travel arrangements (4:04)
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Meeting coordination (3:41)
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Document preparation (3:38)
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Office management (5:46)
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Client/vendor relations (6:41)
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Budget management (4:42)
The Finance, Accounting and Banking Industry
BONUS-PRONUNCIATION
BONUS-The job interview
Negotiation
Presentations
DISSEMINATING INFORMATION
The Marketing Industry
The Food Packaging Industry
Business Power verbs
Business emails
Introduction/Welcome Emails-TEMPLATES
Transactional Emails-TEMPLATES
INTERNAL COMMUNICATION EMAILS
Project Management Emails
Marketing Emails
Customer Service Emails
Follow-Up Emails
Cold Emails
Legal/Compliance Emails
Human Resources Emails
Crisis Management Emails
Partnership/Collaboration Emails
BONUSES
About Tricia
BONUS-CHEAT SHEETS
COACHING FROM CHESS TO PERSONAL TO SPORTS
BONUS CONTENT THAT IS IMPORTANT ANYWHERE AND FOR ANYONE
